Frequently Asked Questions
Before getting in touch please check to see if your answer is here
What is the cost to rent an item ?
The rental costs are on the Product pages. The delivery cost is extra.
Can you help install the car seat ?
I can help by demonstrating the installation and helping you but the insurance will not cover installation.
What if an item is not on the website ?
Occasionally we can order a specific item if we have not got that listed. Please email us and we will do our best to help.
Can you help me choose a suitable car seat ?
Absolutely ! Let us know the weight and age of the child and what car (if you know) will it be fitted into ?
How and when do I pay ?
There is a non refundable reservation fee of £10 to secure your booking. The balance is payable on Arrival or Collection day. Payment is by card or bank transfer.
Do you deliver further than 20 miles from the business address ?
No but we do offer flexible customer collections Mon to Sat 7am – 7pm.
How much notice do you need for delivery ?
Our deliveries and collections are all undertaken by ourselves and we do not use couriers so we normally have 2 weeks booked out at a time. However, if you have an urgent request please email with flight numbers and we will try and help.